Shipping Policy

Last updated: 14.12.25

At Raem Studios, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are processed within [1–3 business days], excluding weekends and holidays
You will receive a confirmation email once your order has been placed
Once your order has shipped, you will receive a shipping confirmation email with tracking information

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery Times

Estimated delivery times are as follows:

Domestic shipping: [3-5 business days]
International shipping: [7-10 business days]

Delivery times are estimates and may vary due to courier delays, customs processing, or high-volume periods.

International Shipping

We currently ship to Europe

Please note:

Customers are responsible for any customs duties, taxes, or import fees
These fees are not controlled by us and are non-refundable

Incorrect Address

Please ensure all shipping details are correct at checkout. We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

Once an order has been shipped, we are not responsible for delays caused by the courier. If your package is lost in transit, please contact us at raemstudios@gmail.com, and we will assist you in filing a claim with the courier where possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.

Order Tracking

Tracking information will be provided once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: raemstudios@gmail.com
Business Name: Raem Studios